Support
Last updated 7 September 2026
We read every message. Email support@turjumaan.app and tell us what you were doing, which languages were involved, and what happened. Please do not include passwords or private documents.
Common problems
- The microphone does nothing: allow microphone access when your device asks, then reopen Voice or Talk.
- Camera text is not recognised: hold steady, fill the frame with the text, and avoid glare and shadows.
- "Please try again later": fair-usage limits protect the service. Wait a few minutes and retry.
- A translation looks wrong: AI results can be mistaken. Try the Dictionary for single words, and have important text checked by a person.
- Nothing saved to History: saving requires being signed in.
Privacy requests
You can download or delete your data yourself in Settings → Privacy and data. See account deletion and the Privacy Policy.
Reporting a security problem
Email support@turjumaan.app with the word "security" in the subject and a description we can reproduce. Please do not test against other people's accounts or run high-volume attacks.
About
Turjumaan is a translation app: text, voice, live conversation, camera, documents, dictionary and writing improvement. It does not offer courses, tutoring, exams, certificates or paid subscriptions.