Privacy Policy

• Account information: your email address, sign-in method (email and password, or Google), the display name you choose, and the dates your account was created and last used.
• Text you translate or improve: sent to our server and on to the AI provider to produce a result. It is saved to your account only when you save it.
• Speech: when you use voice transcription, the audio is sent to Turjumaan's server and then to the Lovable AI Gateway for transcription by OpenAI. Turjumaan does not save the original audio in its database or file storage; it processes the audio in memory and discards it after the request. However, our Lovable Pro plan does not provide a zero-retention guarantee, and we cannot confirm whether or for how long Lovable or the AI provider may retain request content under their applicable terms. Text transcripts may be saved if you choose to save the result.
• Camera images and uploaded documents: when you use text recognition (OCR) for a photo or uploaded document, the image or document is sent to Turjumaan's server and then to the Lovable AI Gateway for processing by Google Gemini. Turjumaan does not save the original image or document in its database or file storage; it processes the file in memory and discards it after the request. However, our Lovable Pro plan does not provide a zero-retention guarantee, and we cannot confirm whether or for how long Lovable or the AI provider may retain request content under their applicable terms. Recognised text may be saved to your history if you choose to save the result.
• Preferences: languages, theme, speech settings.
• Safety and cost records: counts of requests, error codes, timings and estimated provider cost. Your identity is stored here only as a one-way hash of your user id or IP address, so these records cannot be traced back to a person or an address.

• Saved translations, documents, writing and sessions: kept until you delete them or delete your account.
• Account and preferences: kept until you delete your account.
• Microphone audio and camera images: not retained by Turjumaan after the request; see "What we process" for what we can and cannot confirm about our AI providers.
• Optional Somali speech samples: the feature for contributing audio samples to improve Somali speech recognition is currently switched off, and no samples are being collected while it is off. If this feature is enabled in the future, samples will only be collected with your explicit consent, stored privately under your account ID, and kept for up to 90 days. You can withdraw a sample earlier, and account deletion removes your samples.
• Safety, rate-limit and cost records: kept as anonymous counters and cleaned up automatically; they survive account deletion because they contain no identity.
• Short-lived duplicate-request protection stores a result in encrypted form for a few minutes so an interrupted retry is not charged twice, then expires automatically.

To provide the service we send the necessary content to service providers acting on our behalf: our hosting and database/authentication platform, and AI providers for translation, writing improvement, speech recognition, speech playback and image text recognition. Google may process photos and uploaded documents through Gemini when you use OCR. OpenAI may process audio through its transcription service when you use voice transcription. Google may also process sign-in information if you choose Google sign-in.

We do not sell your data and we do not use it for advertising. Whether a provider retains content beyond the immediate request is governed by that provider's own terms; we do not make a promise on their behalf here.

The app stores your sign-in session, your preferences and unsent drafts on your device so your work is not lost. These are essential to the app working; there is no advertising or non-essential tracking, and no third-party analytics or advertising cookie is used.

Our hosting, database and AI providers operate globally, so your content may be processed in a country other than your own, including outside the UK and European Economic Area.

You can download everything saved on your account, correct your display name and preferences, and delete your account and its data at any time from Settings → Privacy and data, or by following these deletion instructions. You can also ask us to do any of this by email.

Turjumaan is for adults only. You must be 18 or older to use it. We do not ask for or store your date of birth; we only record that you confirmed you are 18 or older, and when.

Translation, writing and speech results are produced by AI systems and can be wrong or incomplete. Do not rely on them for medical, legal, financial, safety or immigration decisions without a qualified human review.

Email support@turjumaan.app with any privacy question, request or complaint. If you are in the UK or EEA and are not satisfied with our response, you may complain to your national data protection authority.