Delete your account and data

Open Settings → Account → Delete account. It brings you to this same process.

• Your sign-in account and email address.
• Your profile and display name.
• Translation history and saved or favourite translations.
• Document translations and Professional Writing history.
• Voice and Talk sessions, including their transcripts.
• Learning enrolments, lesson progress, practice, exams and certificates.
• Language, theme and speech preferences.
• Any speech sample or transcript correction you contributed, and its audio file.
• Your plan record and usage counters.

Anonymous safety and cost counters remain, to prevent abuse and control costs. They record only how many requests were made and what they cost, under a one-way hash — no email, IP address, name or content — and cannot be linked back to you. Microphone audio and camera images are never stored, so there is nothing to remove.

Once you verify your email and confirm, deletion runs straight away, in one step, before the page tells you it is finished. Nothing is left queued for later. If any part cannot be removed, the page says so and your account is kept so you can try again.

To keep your data, use Download my data in Settings → Privacy and data before deleting.

Email support@turjumaan.app from the address on the account and ask us to delete it. We will confirm your identity before acting, and we will tell you when it is done.

See also our Privacy Policy.